Quality

Navigation system in the car that shows the way to quality
Quality Management
Maren Behrendt

Quality Management and Quality Assurance – What’s the Difference?

Managing and ensuring quality – both sounds important. And they are. But what exactly is the difference between the two areas of responsibility and what is the relationship between them? The terms quality management and quality assurance are often equated and used synonymously. But that is not quite right.

A person rates a product
Digitalization
Marc Osenberg

Quality-Conscious and Well-Informed: Today’s Customer Behavior

Whereas consumers had to rely on reviews from magazines or advice from specialist retailers for what seemed like an eternity, today they have all this knowledge in their pockets. We show which factors have a significant influence on digital customer behavior.

Scales, laptop and judge's hammer on a desk
Quality
Maren Behrendt

Update on Supply Chain Law: Draft Available

In our blog article from October 2020, we reported on the discussions surrounding a potential supply chain law. What was still hypothetical four months ago moved a step closer to reality in the middle of February. At least in a defused form.

An employee checks a product with a caliper gauge
Quality
Maren Behrendt

What is quality? One question, many answers

Quality – a big word with many meanings. Whether Garvin, Grönroos or Donabedian: many clever people have already dealt with the questions of what quality actually is and what approaches there are to define it.

5 figures made of paper holding hands
Quality Management
Lutz Krämer

Braving Sustainability

What will happen to sustainability in the days after the pandemic? Will we pick up where we left off before the crisis, once we return to our offices after working from home? After all, when it comes to the challenges of global warming and the necessity of handling earth’s resources fairly, nothing has changed.

A man processes digital quality tasks with a tablet
Digitalization
Lutz Krämer

9 Arenas of Digitalization

Digitalization creates completely new tasks and requirements – also in quality management. In this article, Lutz Krämer explains which nine arenas determine the daily work of a quality manager.

Two quality managers working together on a monitor
Quality Management
Maren Behrendt

10 Reasons for a QM Software

In the modern economy, quality is an absolute necessity – and with it, the investment in QM software is becoming increasingly important. We show you why.

Babtec employees discuss in the green meeting room.
Quality Management
Lea-Maria Anger

Quality for Future

Ecological sustainability without quality? No way! Experts from science and practice will tell you why quality management and environmental protection are so closely intertwined.

Four people in one meeting room
Popular Articles
Lena Weger

CAQ Is Dead – Long Live Quality!

The discussion around the future of quality management is fast-paced. Michael Flunkert, Managing Director at