Cloud technologies: a laptop connected to a cloud
Digitalization
Lea-Maria Anger

Cloud Technologies: When the Way to the Cloud Makes Sense

So which is more secure: cloud technologies or locally installed software? Since the hacker attack on Microsoft’s on-premises software “Exchange Server”, our previous beliefs about security in IT seem to have been turned upside down. We get to the bottom of this question!

Navigation system in the car that shows the way to quality
Quality Management
Maren Behrendt

Quality Management and Quality Assurance – What’s the Difference?

Managing and ensuring quality – both sounds important. And they are. But what exactly is the difference between the two areas of responsibility and what is the relationship between them? The terms quality management and quality assurance are often equated and used synonymously. But that is not quite right.

A person rates a product
Digitalization
Marc Osenberg

Quality-Conscious and Well-Informed: Today’s Customer Behavior

Whereas consumers had to rely on reviews from magazines or advice from specialist retailers for what seemed like an eternity, today they have all this knowledge in their pockets. We show which factors have a significant influence on digital customer behavior.

Scales, laptop and judge's hammer on a desk
Quality
Maren Behrendt

Update on Supply Chain Law: Draft Available

In our blog article from October 2020, we reported on the discussions surrounding a potential supply chain law. What was still hypothetical four months ago moved a step closer to reality in the middle of February. At least in a defused form.

An employee checks a product with a caliper gauge
Quality
Maren Behrendt

What is quality? One question, many answers

Quality – a big word with many meanings. Whether Garvin, Grönroos or Donabedian: many clever people have already dealt with the questions of what quality actually is and what approaches there are to define it.

A metal product is milled out
Digitalization
Lutz Krämer

9 Arenas of Digitalization: Complex Products

As end consumers, we want one thing above all: products that fulfill the promised purpose, are of better quality than those of the competition and, ideally, are also inexpensive. To make it easier and easier for the consumer, however, it is becoming more and more difficult for the manufacturing company.

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BabtecQube for modern quality management on various end devices

Process Complaints with the BabtecQube.

Connect with your customers and suppliers now via the BabtecQube to work together on quality processes.

About Babtec

Babtec - The Solution for Quality

Our core competence: innovative software for quality. With the intuitive usability, modern technology and future-proofing of our QM solutions, we enable professional, digitalized quality management.

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An employee checks a product with a caliper gauge
Quality
Maren Behrendt

What is quality? One question, many answers

Quality – a big word with many meanings. Whether Garvin, Grönroos or Donabedian: many clever people have already dealt with the questions of what quality actually is and what approaches there are to define it.

A person rates a product
Digitalization
Marc Osenberg

Quality-Conscious and Well-Informed: Today’s Customer Behavior

Whereas consumers had to rely on reviews from magazines or advice from specialist retailers for what seemed like an eternity, today they have all this knowledge in their pockets. We show which factors have a significant influence on digital customer behavior.

Ein Mitarbeiter prüft eingegangene Ware über sein Tablet
Quality Management
Marc Osenberg

Fight the Complaints

A methodology for the fast, efficient processing of complaints has become established on the market: the 8D report. We present the individual steps of the methodology and explain its advantages.