Complaints

Product Manager Felix Krause talks about the guided 8D report
Babtec
Lea-Maria Anger

My Favorite Feature in BabtecQ: the Guided 8D Report

What do you actually like most about our software? In this edition of the “My Favorite Feature” article series, we asked our product manager Felix Krause which feature in the BabtecQ or BabtecQube software is his personal favorite. In response, he gives us a detailed insight into a very special optimization of the complaints management module, the guided 8D report.

Two persons are reaching hands
Babtec
Thomas Mandroschek

Understanding Supplier Management as Relationship Management

Eickhoff Maschinenbau GmbH knows that supplier management plays a key role when it comes to working efficiently and delivering high-quality products. With the aid of a cloud-based platform, the company was able to take its close cooperation and excellent relationship with its suppliers to the next level.

Ein Mitarbeiter prüft eingegangene Ware über sein Tablet
Quality Management
Marc Osenberg

Fight the Complaints

A methodology for the fast, efficient processing of complaints has become established on the market: the 8D report. We present the individual steps of the methodology and explain its advantages.

Employee in production at work
Digitalization
Carsten Voet

Coming Full Circle

An All-Round Solution Is the Key to Success Digital transformation poses a challenge to many