Automotive Core Tools

A man processes digital quality tasks with a tablet
Digitalization
Lutz Krämer

9 Arenas of Digitalization

Digitalization creates completely new tasks and requirements – also in quality management. In this article, Lutz Krämer explains which nine arenas determine the daily work of a quality manager.

Ein Mitarbeiter prüft eingegangene Ware über sein Tablet
Quality Management
Marc Osenberg

Fight the Complaints

A methodology for the fast, efficient processing of complaints has become established on the market: the 8D report. We present the individual steps of the methodology and explain its advantages.