Quality Management

Wooden blocks with the letters "ISO" under a magnifying glass
Quality Management
Benedikt Sommerhoff

No Revision of ISO 9001. A Statement by Benedikt Sommerhoff

ISO 9001 will not be revised. We asked Benedikt Sommerhoff of the German Society for Quality what he thinks of this decision and what it means for companies. In the article, he reveals what change he would have considered sensible and how organizations could save resources in their quality work.

A diver in front of an ISO9001 lettering
Quality Management
Dr. Markus Reimer

ISO 9001:XY? – A Dive with Four Tips

No revision of ISO 9001 – but still a lot to do! Join our guest author Dr. Markus Reimer on a dive and discover the treasures that ISO 9001:2015 still has to offer.

Team uses sticky notes for failure analysis
Quality Management
Maren Behrendt

The Ishikawa Diagram – A Quality Tool for Failure Analysis

Failure analysis in quality management is essential to achieve high quality – Kaoru Ishikawa already recognized this in the early 1940s. To this day, the Ishikawa diagram he developed is therefore part of the seven quality tools for failure analysis in QM.

Wooden blocks with the inscription "Kaizen"
Quality Management
Maren Behrendt

The Kaizen Principle: Tried and Tested, Yet with Its Pulse on the Times

Many methods from quality management find their origin in Japanese philosophies: so does the Kaizen principle. What sounds at first like a beautifully designed garden with bonsai trees is actually a philosophy from which various practical methods for QM have emerged.

Three wooden blocks with the letters TQM
Quality Management
Maren Behrendt

Total Quality Management (TQM) – A Practicable Philosophy

T, Q and M: three letters that in combination result in a long history, a deep meaning and great relevance in the present and the future. Read here about the philosophy behind the term “Total Quality Management”.

Keyboard with an ISO 9001 key with a confirming check mark is pressed.
Quality Management
Lea-Maria Anger

ISO 9001 – No Revision in the Near Future

News from the world of standards! ISO 9001 will not be revised for the time being. This has been announced by the responsible technical committee. Details of the decision and the plan for the coming years can be found in our article.

Navigation system in the car that shows the way to quality
Quality Management
Maren Behrendt

Quality Management and Quality Assurance – What’s the Difference?

Managing and ensuring quality – both sounds important. And they are. But what exactly is the difference between the two areas of responsibility and what is the relationship between them? The terms quality management and quality assurance are often equated and used synonymously. But that is not quite right.

5 figures made of paper holding hands
Quality Management
Lutz Krämer

Braving Sustainability

What will happen to sustainability in the days after the pandemic? Will we pick up where we left off before the crisis, once we return to our offices after working from home? After all, when it comes to the challenges of global warming and the necessity of handling earth’s resources fairly, nothing has changed.

Gears are joined together and form a whole
Quality Management
Marc Osenberg

Systematic Risk Analysis with FMEA

When planning products and processes, it is particularly important to identify and evaluate risks at an early stage in order to avoid errors in advance. In quality management, one method makes a particular contribution to this – FMEA.

Ein Mitarbeiter prüft eingegangene Ware über sein Tablet
Quality Management
Marc Osenberg

Fight the Complaints

A methodology for the fast, efficient processing of complaints has become established on the market: the 8D report. We present the individual steps of the methodology and explain its advantages.

Two quality managers working together on a monitor
Quality Management
Maren Behrendt

10 Reasons for a QM Software

In the modern economy, quality is an absolute necessity – and with it, the investment in QM software is becoming increasingly important. We show you why.

Babtec employees discuss in the green meeting room.
Quality Management
Lea-Maria Anger

Quality for Future

Ecological sustainability without quality? No way! Experts from science and practice will tell you why quality management and environmental protection are so closely intertwined.